
How I Set Priorities When Everything Is Urgent
By mid-morning you will have been told four different things are urgent, and at most one of them will be true. Urgency is a claim someone makes on your attention; priority is an allocation of finite capacity. In this guide, I share the filters I use to tell real emergencies from loud stakeholder demands, how I communicate what will not get done, and what disappointing a senior stakeholder to protect something bigger taught me.







